www：新增问题反馈功能；dashboard：适配问题反馈功能，可以在后台系统和用户沟通

2026-08-20 16:42:01 +08:00
parent 5ae979f7e1
commit 3702ad4163
31 changed files with 1956 additions and 11 deletions
@@ -352,6 +352,31 @@ export interface SupportConfig extends PageHeroConfig {
  s4_cta_url: string;
 }

+// ===== 问题反馈 =====
+export interface SupportFeedbackItem {
+  id: number;
+  feedback_no: string;
+  product_id: number;
+  product_name_zh: string;
+  product_name_en: string;
+  description: string;
+  status: 'pending' | 'processing' | 'resolved' | string;
+  log_file_name: string;
+  log_file_path: string;
+  log_file_size: number;
+  created_at: string;
+}
+
+export interface SupportFeedbackMessage {
+  id: number;
+  feedback_id: number;
+  sender_type: 'user' | 'staff';
+  sender_id: number;
+  sender_name: string;
+  content: string;
+  created_at: string;
+}
+
 // ===== 联系表单 =====
 export type FormFieldType = 'text' | 'email' | 'phone' | 'textarea' | 'select';